Chilled, never frozen
All Cost Cut Meats orders are shipped chilled using temperature-controlled, HACCP-certified cold courier services. Every order is packed with insulated liners and food-grade ice packs to maintain peak quality from our facility to your door.
Where We Ship
We deliver to New South Wales, Victoria, Queensland, Western Australia, South Australia, Tasmania and the Australian Capital Territory, covering metropolitan, regional and select remote postcodes. Delivery availability and timing can vary based on your location.
We do not currently deliver to the Northern Territory.
If you are unsure whether we deliver to your area, enter your postcode at checkout or contact our team before placing your order. You can also check your area on our delivery areas page.
Shipping Costs
Shipping is a flat $30 Australia-wide, regardless of order size or weight.
Delivery is free Australia-wide on orders of $450 or more. The discount is applied automatically at checkout once your cart reaches the threshold. There is no separate code to enter.
A small number of very remote postcodes may attract an additional handling charge. Where that applies, it is calculated and shown at checkout before you pay.
Order Processing
We dispatch every Monday, Wednesday and Friday, with a 12pm cut-off for same-day dispatch. Orders placed before midday on a dispatch day are packed and on the road that morning. Orders placed after the cut-off go out on the next dispatch day.
Orders placed over the weekend or on a public holiday are processed on the next dispatch day. We do not dispatch orders that would otherwise sit in transit over a weekend, in order to protect product quality.
Estimated Delivery Times
Delivery time depends on your state. As a guide, measured from dispatch:
- Victoria metro: 1 to 2 business days
- NSW, SA and ACT metro: 2 to 3 business days
- QLD, WA and TAS metro: 3 to 5 business days
- Regional postcodes: add 1 to 2 business days to the metro time for your state
- Remote postcodes: may take longer; we will confirm timing if relevant
You will receive a tracking link by email and SMS once your order has been dispatched.
Delivery requirements
- Someone should be available to receive the delivery, or have a safe, shaded location for it to be left
- We deliver to physical street addresses only, not PO boxes or parcel lockers
- We do not deliver to the Northern Territory
- Delivery addresses must be accessible to standard couriers
- Once delivered, refrigerate or freeze your order as soon as possible
- We cannot redirect deliveries after dispatch, so please double-check your address at checkout
How Your Order Is Packed
Every order is packed with care:
- Individual cuts are vacuum-sealed or cryovac-wrapped to lock in freshness
- Orders are placed inside insulated thermal liners
- Food-grade ice packs are added to maintain temperature in transit
- Boxes are sealed and labelled with handling instructions
Our packaging holds safe temperature for up to 24 hours in transit and a further 12 hours once delivered, under normal courier conditions.
Missed or unattended deliveries
If a delivery cannot be completed because no one was available and there was no safe place to leave the order, additional fees may apply for redelivery. We strongly recommend ensuring someone is available, or providing safe-drop instructions at checkout.
Damaged Orders or Delivery Delays
If your order arrives damaged or delayed beyond reasonable expectations, please contact us within 24 hours of receiving (or the expected delivery date) so we can investigate and resolve the issue.
For full details on refunds, replacements, and our satisfaction guarantee, please see our Refund & Return Policy.
Collection
We do not currently offer pickup or click-and-collect. Every order is packed and processed for cold-chain delivery to your nominated address.
If you have a bulk or catering order that needs special handling, contact us at orders@costcutmeats.com.au and we will work out the best option with you.